Delivery & Returns
DANISH DELIVERY RATES
Free delivery = Standard (1-3 Days)
EUROPEAN / WORLDWIDE DELIVERY RATES
(Selected Countries only): 0-1 kg
Free | Austria (GLS) |
Free | Belgium (GLS) |
DKK 50 | Croatia (GLS) |
Free | Czech Republic (GLS) |
Free | Finland (GLS) |
Free | France (GLS) |
Free | Germany (PostNord - Mypack collect) |
DKK 50 | Ireland (GLS) |
DKK 50 | Italy (GLS) |
Free | Netherlands (PostNord - Mypack collect) |
DKK 50 | Norway (PostNord - Mypack collect) |
Free | Poland (GLS) |
DKK 50 | Portugal (GLS) |
DKK 50 | Spain (GLS) |
Free | Sweden (PostNord - Mypack collect) |
Free | Switzerland PostNord) |
Free | United Kingdom (GLS) |
DKK 100 | Australia (PostNord) |
DKK 100 | Canada (PostNOrd) |
DKK 100 | Japan (PostNord) |
DKK 100 | New Zealand (PostNord) |
DKK 100 | USA (PostNord) |
DKK 100 | China (PostNord) |
DKK 100 | Hong Kong (PostNord) |
DKK 100 | South Korea (PostNord) |
Please note that postage charges can change and are non-refundable.
Next Working Day (Denmark Only). Providing you place your order before
Signing for Deliveries. Some deliveries will require a signature. If you know you are going to be unable to provide a signature you can specify a work address to have your order shipped to as long as it is a registered business.
Tracking. You will receive a dispatch notification via email when your order has been processed and dispatched. This notification will also include a link to your order's tracking information.
Geographical Sales Restrictions. We currently ship to Denmark and selected EU / Worldwide Countries, for unlisted EU / Worldwide shipping costs please contact us at info@actinpublic.com for a quote.
RETURN AND EXCHANGE POLICY
You may return your merchandise for a full refund or exchange for another item within 30 days of receipt. We cannot refund your original postage costs if you have simply changed your mind or ordered the wrong size. Customers are also responsible for return shipping charges. For your protection, we suggest you return your goods via
SHIPPING AND HANDLING
Customers are responsible for return shipping charges. We recommend that you use PostNord and get
CLOTHING
All items must be unused and include the original packaging with all tags attached. If you plan to return an item of clothing please keep it clean. Once clothing has been worn
SKATEBOARD DECKS AND HARDWARE
All decks must be un-skated and in like-new condition. Once a deck or other items of hardware have been assembled they cannot be returned or exchanged. Act in Public does not replace broken decks or decks with pressure cracks (a pressure crack is usually a sign of normal wear and tear and is nothing to worry about).
DEFECTIVE MERCHANDISE
Act in Public does not guarantee the exchange or credit for a defective item. If you believe your product is defective please send it back along with the return form explaining the defect. If we find the item is faulty due to manufacturing defect or otherwise we will reimburse the incurred shipping costs up to the value of DKK 100.